Thank you for your interest in the Franklin Fire Department. As of July 1, 2009, we are very proud to have a Class 2 fire protection rating with the Insurance Services Office (ISO). Of the more than 47,000 departments that the ISO rates nationwide, only 538 departments (less than one percent) have achieved this status.
We improved our rating from a Class 3 to a Class 2 by adding a new station, new fire apparatus and additional personnel in the northeast part of the city. Fire Station 6 at 1061 Cool Springs Boulevard opened in February 2008 and serves the area east of I-65 and north of Murfreesboro Road.
We also improved emergency communications with a comprehensive 800 MHz radio system, increased firefighter training efforts and implemented hydrant inspections. Additionally, the city expanded its water storage and distribution system by working closely with all four water utility districts that serve the City of Franklin. Water supply comprises 40 percent of the ISO grade, so our improved score was truly a team and community effort - one that will benefit us all with potentially reduced insurance premiums for businesses and homeowners.
One thing that the ISO does not rate, although it is a major part of what we provide, is emergency medical services. In 2010, 67% of our calls for service were medical in nature. For this reason, we are proud to offer Advanced Life Support services citywide to our residents and guests. This means highly trained firefighter-paramedics can administer life-saving medications and IVs and create artificial breathing pathways for patients in need.
The Franklin Fire Department was established in 1820 as an all-volunteer department. Today we are an all-career department with 144 shift personnel and 15 administrative employees dedicated to providing our 56,000 residents and guests with the best fire suppression, rescue, emergency medical, hazardous material, disaster response and fire prevention services available. In 2010, our department answered 5,924 calls for service, a five percent increase in call volume over 2009. Our average response time was 4:50 minutes – well below the recommended response time of six minutes from the National Fire Protection Association for career departments.
We welcome any questions, concerns and, of course, compliments you may have regarding the Franklin Fire Department. Please feel free to contact us at (615) 791-3270.