Frequently Asked Questions


Expand/Contract Questions and Answers

  • Who do I contact if my Container is in need of repair or service?
  • How do I request a New Refuse Container?
  • What time should I put my rollout container to the curb?
  • What items can I place in my recyclable blue bag(s)?
  • What items can I NOT place in the rollout container and still have them collected?
  • What can we do with debris left from work completed by contractors? If homeowners complete household work themselves, what should they do with building materials?
  • When and how should I place my rollout can and debris for curbside service?
  • What items are prohibited from collection service? Where can these materials be taken for disposal?
  • What should we do if one rollout container will not hold all of our weekly household garbage?
  • Why does everything in a rollout container need to be bagged?
  • Why do grass clippings and yard waste have to be in biodegradable paper bags?
  • Why did the City decide to enforce Title 17 (Refuse and Trash Disposal chapter) of the Municipal Code?