Department Operations


Contact us at (615) 794-7012

The City of Franklin's Building and Neighborhood Services Department ensures that the public's safety, health and general welfare are secure by enforcing regulations  governing new construction, existing housing, and historic districts. Responsibilities of this department include: plan review, building permit issuance and inspection, building condemnations, removal of disabled vehicles, high grass, and the enforcement of other standards and regulations found in the Franklin Municipal Code and Zoning Ordinance. There are four divisions within this department: 1) Construction Plan Review and Inspections, 2) Development Services, 3) Zoning, and 3) Neighborhood Resources.  The department also includes the Housing Development Coordinator who administers the Community Development Block Grant (CDBG) program. 

Development Services

Supervisor:  Tom Marsh, Development Coordinator  

This division is responsible for general operation and administration in the department and issues all building, plumbing, mechanical, and electrical permits. 

This is the "front line" for department operations and permitting.  This team of employees processes all applications and issues all permits.  A permit technician is assigned to each project that is submitted for review and permitting.  The permit tech serves as a single point of contact that follows the project from start to finish to provide more efficient and accurate service.

Permitting Operations Supervisor - Alex Brown 

Permit Techs

Zoning Administration and Enforcement

Zoning Administrator (Non-residential plan reviews/Planning liaison) :  Molly Pike

Residential Plan Review/Flood Plain Administrator:  Shanna McCoy

As part of the permitting process, the division coordinates building plan reviews and the process of departmental "sign-offs" of new construction projects after they are approved by the Franklin Municipal Planning Commission and/or the Staff Development Review Team (DRT).  This division is also responsible for reviewing and issuing sign permits.  This section is the primary contact for zoning compliance and inquiries. 

Building Codes Enforcement and Inspections:
Supervisor: Allen Lewis, Building Official 

This division provides “one-stop shopping” for all plans review and inspections that are required for all nonresidential and residential construction in the City. For nonresidential projects, plan review is required in the areas of structural and architectural, plumbing, mechanical and electrical. Inspections are required in those disciplines for residential as well as nonresidential projects. 

Neighborhood Resources
Supervisor:  Michael LePore 

The goal of the this division is to enhance our community through identifying and coordinating the resources available to the citizens of Franklin.  When necessary, the staff of Neighborhood Resources is also responsible for the enforcement of the International Property Maintenance Code, City of Franklin Municipal Code   as it pertains to securing public safety, health and general welfare.       

This division is responsible for administering the City's Community Development Block Grant Program.