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Privacy Warning
The City of Franklin is committed to respecting and protecting your privacy to the extent provided by law. Exercise caution when submitting information that may contain sensitive information, including but not limited to the following:
- personal identifying number, such as a driver's license number, Social Security Number, Names of Minor Children, Dates of Birth, Financial Account Numbers. Telephone Numbers and Home Addresses
- medical records, treatment and diagnosis
- individual financial information
- proprietary or trade secret information
The City of Franklin provides this Online Privacy Statement to make you aware of the privacy policy, practices and of the choices you can make about the way your information is collected and used. To make this notice easy to find, it is available on the home page.
Whether or not information is provided to the City of Franklin by personal visit, mail, or web site, it becomes a public record and is susceptible to public inspection unless protected by State or Federal law. Public records are subject to the rules and requirements located in Tennessee Code Annotated Title 10 Chapter 7. A public record is defined as follows:
"Public record(s)" or "state record(s)" means all documents, papers, letters, maps, books, photographs, microfilms, electronic data processing files and output, films, sound recordings or other material, regardless of physical form or characteristics made or received pursuant to law or ordinance or in connection with the transaction of official business by any governmental agency. (T.C.A. 10-7-301 (6))
Based on the definition of public records, be aware that any information collected at this site could be made available to the public. Requests for public records will be examined for compliance with public record laws.
On some City of Franklin pages, you can submit personal information knowingly or unknowingly (e.g.,“cookies”) through forms or via e-mail links. You are advised that you have no reasonable expectation of privacy in the information you knowingly or unknowingly submit, such as your name, address, phone numbers, account status, software information, billing and other account information and your screen name(s). In order to tailor subsequent communications to you and continuously improve services, you may also be asked you to provide information regarding your personal or professional interests, demographics, experience with city services and more detailed contact preferences, though such is not required.
The City of Franklin uses your information to better understand your needs and provide you with better service. Specifically, your information is used to communicate back to you, to update you on services and benefits and personalize the City Web site for you.
The City of Franklin will not sell, rent or lease your personally identifiable information to others. However, the state of Tennessee’s Public Records Act and/or other laws may require sharing the personal data you provide online.
Links to third party Web sites on the site are provided solely as a convenience to you. If you use these links, you will leave the the City of Franklin site. The City of Franklin has not reviewed all of these third party sites and does not control or is not responsible for any of these sites, their content or their privacy policy. Thus, the City of Franklin does not endorse or make any representations about them, or any information, software or products or materials found there. If you decide to access any of the third party sites linked to this site, you do so at your own risk. See the City of Franklin’s Terms of Use and Disclaimer Policy.
The City of Franklin is committed to ensuring the security of your information. To prevent unauthorized access or disclosure, maintain data accuracy and ensure the appropriate use of information, appropriate physical, electronic and managerial procedures have been put into place to safeguard and secure the information collected online. Furthermore, this site takes reasonable measures to maintain the confidentiality of all personal information collected. However, no site and the data it contains is absolutely protected against unauthorized use (e.g., hacking) and the City does not represent that the site and its contents will be 100% secure; therefore, the users should be aware of the information they submit voluntarily.
If you have comments or questions about our privacy policy, please e-mail the site's administrator at webmaster@franklintn.gov.
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